I've spent 30 years in the revenue operations trenches. Most of that time was at the enterprise level, helping Fortune 500 companies figure out where money was leaking from their customer experience operations and building the business cases to fix it.
The patterns are always the same. Missed follow-ups. Scheduling gaps. Patients or customers who drift away because nobody reached out at the right time. Invoices that age past the point of collection. The math on these leaks is brutal, and it compounds every month you ignore it.
What changed is the technology. AI agents can now handle the tactical execution that small businesses can't afford to staff for. Not the strategy. Not the relationship. The repetitive, time-sensitive operational work that falls through the cracks when your front desk is juggling phones, walk-ins, and a full appointment book.
I built Concierge because medspa owners shouldn't need a six-figure operations hire to stop leaving money on the table. The same revenue diagnostics I ran for enterprises now run autonomously for your practice, at a fraction of the cost, around the clock.
Concierge is my third startup. I build businesses the same way I build business cases: conservative assumptions, measurable outcomes, and a bias toward showing the math rather than making promises. If the ROI doesn't work, I'll tell you before you spend a dollar.
Based in Kansas City. If you're a medspa owner in the KC metro and you want to see where your revenue is leaking, I'll show you for free on a 30-minute call.
30 minutes. No pitch. Just the math on where your revenue is going.
Book Your Revenue Diagnostic